I have Information Technology experience within the corporate world and theoretical experience within the higher education environment.
Experience
SENIOR TECHNICAL Advisor
Apple
March 2013 - Present
Provide technical support to users of Apple computers. This includes technical assistance for both hardware and iOS & Mac OSX operating system support.
Founder CEO/ IT Business Consultant
RWX Software
February 2002 - June 2013
Founded software development company that specializes in applications for client and server side solutions for mobile applications. Support CIO & IT function for small and mid size firms. CIO functions include budgeting, planning, and business integration of departments. Each project included IT functions as well as project planning and implementation of hardware and software. Experience with the complete project development life cycle was common with each client engagement.
Associate Dean
ITT Technical Institute
January 2011 - March 2013
This position includes teaching, administrative and managerial duties. Scheduling classes, hiring and managing faculty, and departmental accreditation compliance are but a few of the daily activities. During this time, the campus has grown into offering Associates as well Bachelor’s degrees in multiple areas.
Additional Experience
Technology Consultant
Accenture (1998 - 2002)
Assessed and implemented business and technology requirements for Fortune 50 clients.
Customer Service Manager
Bank of America Texas N.A. (1994-1996)
Promoted to manager and placed in the position of successfully handling customer related issues.
Director of Veteran’s Affairs
Prairie View A&M University (1990 - 1992)
Implemented university-wide Veteran's Affairs Department reconstruction.
Specialist E4
United States Army Reserve (1987 – 1993)
Scope of responsibilities included, maintaining of company level vehicle repair and maintenance issues. This included scheduling repairs, maintenance, repair parts, and operation of the motor pool.
Education
Masters of Science Information Systems and Technology Management - 2013
Capella University, Minneapolis, Minnesota
Masters of Business Administration - 1998
Prairie View A&M University, Prairie View, Texas
B.B.A. ACCOUNTING – 1994
Prairie View A&M University, Prairie View, Texas
Certifications
Technical Expertise
Professional Organizations
“There is only one thing that makes a dream impossible to achieve: the fear of failure.”
― Paulo Coelho, The Alchemist